Refund policy
ast updated: September 2026
At Gleam, we want you to feel confident when trying our products. If you are not satisfied with your purchase, you're protected by our 30-Day Money-Back Guarantee.
30-Day Money-Back Guarantee
You have 30 days from the date of your purchase to try Gleam.
If you're not satisfied with your purchase for any reason, contact us within 30 days and we'll issue you a full refund. No questions asked.
How to Request a Refund
To request a refund:
- Contact our customer support team within 30 days of your purchase.
- Provide your order number and the email address used to place your order.
- Tell us that you'd like to use your 30-Day Money-Back Guarantee.
- We'll provide the next steps for your refund.
Full Refund
Once your refund is approved, the purchase amount will be refunded to your original payment method.
Please allow your payment provider or bank additional processing time for the funds to appear in your account.
Do I Need to Return the Product?
No. Under our 30-Day Money-Back Guarantee, you do not need to return the product to receive your refund.
Damaged or Incorrect Orders
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible with your order number and details of the issue. We'll work with you to resolve the problem.
Important
The 30-Day Money-Back Guarantee applies to purchases made directly through the Gleam website.
If you have any questions about a return or refund, please contact our customer support team.
